Privacy Policy

Kanwal Grocery values the trust you place in us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website.

1. Information We Collect

a. Information You Provide

When placing orders or interacting with our platform, we may collect:

• Full name
• Email address
• Phone number
• Billing and delivery address
• Account login details

b. Information Collected Automatically

• IP address
• Device and browser type
• Usage analytics
• Cookies and session data

2. Location Information

Location data may be used to provide accurate delivery services and relevant offers. Location access can be disabled at any time.

3. Cookies

Cookies are used solely to enhance user experience. They do not store personal marketing data and can be managed via browser settings.

4. How We Use Your Information

• Process and deliver orders
• Improve service quality
• Communicate updates and offers
• Provide customer support

We do not sell personal data. Limited information may be shared with delivery or service partners for operational purposes only.

5. Third-Party Services

We may use analytics tools to improve performance. These tools collect anonymous data only.

6. Data Retention

Your data is securely stored and retained only as long as required for service purposes.

7. Your Rights

• Request access to your data
• Update or correct information
• Request account deletion
• Opt out of promotional communication

8. Children’s Privacy

Our services are not directed to individuals under 13 years of age.

9. Security

We use secure systems and encryption to protect customer data. However, no digital platform is entirely risk-free.

10. External Links

Kanwal Grocery is not responsible for content or policies of third-party websites linked from our platform.

11. Policy Updates

This Privacy Policy may be updated periodically. Continued use of our services indicates acceptance of any revisions.